Terms of Service

FBAforward Terms of Service

Website Terms of Use
Agreement between user and fbaforward.com
Welcome to fbaforward.com. The fbaforward.com website (the “Site”) is comprised of various web pages operated by FBAforward, Inc. (“FBAforward”). fbaforward.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of fbaforward.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

FBAforward.com is an E-commerce Services Site

Electronic Communications
Visiting fbaforward.com or sending emails to FBAforward constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that FBAforward is not responsible for third party access to your account that results from theft or misappropriation of your account. FBAforward and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
FBAforward does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use fbaforward.com only with permission of a parent or guardian.

Estimates and/or Quotes Policy
Estimates and/or quotes are provided for the benefit of you and your business and do not necessarily represent the actual final cost of support and service rendered, nor do they represent a contractual obligation for payment until the shipping invoice is rendered. Due to the variable nature of the shipping, customs, inspection, and preparation process, FBAforward makes no express or implied assertion that an estimate and/or quote will be accurately represented in your final invoice.

Deposit Policy
Order completion requires a paid deposit through the online order form. Full payment for all support and warehouse services to be completed by FBAforward will be rendered at the time the order form is submitted. The deposit is a payment made in order to show good faith that the Client intends to complete his end of the transaction, with the balance being paid on a later date as outlined in the Payment Policy.

Payment Policy
Shipping invoices will be rendered by FBAforward to the Client by or around 7 day after the shipment departs its origin. Final invoices, which include and are not limited to additional services, additional port fees, customs duties, and additional customs fees, will be rendered by FBAforward to the Client by or around the same day the shipment departs FBAforward’s warehouse. All invoices are due in full 3 days after the invoice is rendered. Any invoice or scheduled payment over 3 days past due will be subject to a late fee of $50.00 or 10% of the invoice balance, whichever is greater, and then 1.5% per month thereafter.

All payments, including but not limited to: Support, services, shipping, and customs, must be received within 45 days of the original invoice date through PayPal to accounting@fbaforward.com, or one of our other approved payment methods. If all or any portion of your payment is not received within 45 days of the original invoice date, FBAforward reserves the right to assume ownership of your goods and/or take legal action in order to reconcile your remaining payment balance.

Advanced Shipping Notice Policy
Advanced Shipping Notice: FBAforward requires an order placed through our website prior to receiving any shipment or shipments to any FBAforward location.
Sending products to any FBAforward location without Advanced Shipping Notice is prohibited. Any products arriving at any FBAforward location without a previously place order are subject to $250 fee.

Cancellation/Refund Policy
You may cancel your order at any time. Any cancellations made after completion of any support or service will not qualify for a full refund. Refunds are given up to the amount deposited and/or redemption value of your products based on the remaining invoiced balance for support and/or service. Please contact us at info@fbaforward.com with any questions.

Customs Policy
FBAforward is not responsible for any shipping, customs, duties, taxes, tariffs, port, storage, general order, or freight forwarding fees made on behalf of your order. All fees including but not limited to those just listed, made on behalf of your account will be added to your original invoice and must be reconciled according to the deposit policy, cancellation/refund policy, and payment policy.

Promotional Coupon Code Policy
All promotional coupon codes ( on the order form) are valid only with orders consisting of at least $250 dollars of FBAforward services. FBAforward services do not include costs associated with any shipping, customs, duties, taxes, tariffs, port, storage, general order, or freight forwarding fees. Promotional coupon codes cannot be used for any shipping, customs, duties, taxes, tariffs, port, storage, general order, or freight forwarding fees.
Links to third party sites/Third party services
fbaforward.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of FBAforward and FBAforward is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. FBAforward is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by FBAforward of the site or any association with its operators.
Certain services made available via fbaforward.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the fbaforward.com domain, you hereby acknowledge and consent that FBAforward may share such information and data with any third party with whom FBAforward has a contractual relationship to provide the requested product, service or functionality on behalf of fbaforward.com users and customers.

No unlawful or prohibited use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use fbaforward.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to FBAforward that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of FBAforward or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. FBAforward content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of FBAforward and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of FBAforward or our licensors except as expressly authorized by these Terms.

Third Party Accounts
You will be able to connect your FBAforward account to third party accounts. By connecting your FBAforward account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

International Users
The Service is controlled, operated and administered by FBAforward from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the FBAforward Content accessed through fbaforward.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
FBAforward Promotional Coupon Code Policy
Use of any promotional coupon codes to your order is done at the discretion of FBAforward. The use of a promotional coupon code does not provide an express or implied guarantee for a discount on any order. The use of a promotional coupon code provided by FBAforward, a third party, or affiliate can be revoked at any time with or without notice.

Indemnification
You agree to indemnify, defend and hold harmless FBAforward, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. FBAforward reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with FBAforward in asserting any available defenses.

Liability disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. FBAFORWARD AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
FBAFORWARD AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. FBAFORWARD AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FBAFORWARD AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF FBAFORWARD OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

FBAFORWARD SHALL NOT BE LIABLE TO CUSTOMER, SHIPPER, OR ANY OTHER PARTY FOR PUNITIVE, EXEMPLARY, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES OR FOR LOST PROFITS ARISING FROM OR IN RELATION TO THIS AGREEMENT, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, BY STATUTE OR OTHERWISE.  THIS LIMITATION SHALL APPLY EVEN IF SUCH PARTY HAS BEEN ADVISED OR IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.  THE AGGREGATE LIABILITY OF FBAFORWARD TO SHIPPER OR ANY OTHER PARTY ON ANY BASIS WHATSOEVER SHALL NOT EXCEED THE COMMERCIAL INVOICE VALUE OF ANY GOODS LOST OR DAMAGED WHILE STORED IN FBAFORWARD’S WAREHOUSE, PLUS A PRO-RATED AMOUNT OF SHIPPING AND CUSTOMS CHARGES ALLOCABLE TO SUCH GOODS.

Termination/access restriction
FBAforward reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and FBAforward as a result of this agreement or use of the Site. FBAforward’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of FBAforward’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by FBAforward with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and FBAforward with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and FBAforward with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms
FBAforward reserves the right, in its sole discretion, to change the Terms under which fbaforward.com is offered. The most current version of the Terms will supersede all previous versions. FBAforward encourages you to periodically review the Terms to stay informed of our updates.

FBAforward
1550 Hotel Circle North Suite 360
San Diego, California 92108
Email Address:
support@fbaforward.com
Telephone number:
(866) 526-3951
Effective as of January 01, 2016