Shipping and Customs

Shipping and Customs

FBAforward provides logistics support for Amazon FBA sellers to ensure safe and easy transit of inventory from various countries to the United States. If you need us to take care of the entire process, we offer a shipping and customs arrangement support service, called our “Turnkey Service”. If you are happy with your shipper and need assistance clearing customs, our in-house logistics team will help with customs brokerage.

Our team will arrange for pick up at origin, sea and air shipping, customs clearance, and domestic transport. FBAforward handles every part of the supply chain to delivery your inventory to Amazon’s Fulfillment Centers across the nation.

Turnkey Service: Shipping and Customs Support

$299

This service is ideal for those who need help with everything, including shipping and customs clearance into the US.

Turnkey Service

What’s Included

  • Arrangement and coordination of:
    • Delivery of goods to port of origin (for EXW incoterms) from manufacturer
    • Sea or air freight shipment from port of origin to the U.S.A.
    • Customs clearance
    • Delivery of goods to FBAforward’s warehouse from port
    • Delivery to Amazon’s fulfillment centers
  • Dedicated account manager in the US
  • Email notifications throughout the process and live order tracking
  • A consolidated invoice with all additional fees (see below)

What’s Not Included

  • Shipping costs
  • Customs brokerage fees
  • Customs duties
  • Port fees
  • Domestic delivery fees
  • Forwarding fees to Amazon’s fulfillment centers

For more details and estimation of fees, please see “Important Information.”

The process of importing goods to the U.S typically includes several steps handled by numerous third-party companies, such as freight forwarders, customs brokers, and trucking companies. FBAforward’s Turnkey service relieves you of the headache of managing each of these third-party companies to get your shipment from port to port. This service saves you time, spares you from paying unnecessary and costly fees, and allows you to grow your business in the areas that matter.

With the Turnkey service, our shipping agents will arrange your air freight or sea freight shipment from your supplier to our warehouse in the U.S. Our shipping agents contact your supplier directly to arrange shipping to the United States. Our in-house logistics agents will file all necessary customs documents, while paying customs and port fees, in a timely manner throughout the import process. We will also track and monitor your shipment the entire way, provide you with tracking updates, and resolve any issues that occur. Finally, FBAforward will arrange to pick up your shipment at the destination port and deliver it to our warehouse.

We are able to ship from virtually any country.

To estimate shipping charges, please visit our shipping estimator.

This support service fee is a fee to arrange your shipping, customs, and delivery to FBAforward’s warehouse. It does not include the costs of shipping, customs brokerage, customs duties, port fees, domestic delivery fees from the port to our warehouse, or freight forwarding from our warehouse to fulfillment centers. These fees are paid on your behalf by FBAforward and passed onto you at cost, meaning that we do not mark up the fees. You will be provided with an invoice for these fees once your shipment has departed its location of origin.

Other fees to expect:

  • Customs brokerage fees start at $250
    • Additional fees may be applicable if an exam is conducted by the US Customs and Border Patrol (CBP)
  • Customs duties are dependent upon the classification and commercial value of your goods. Duties can be estimated using the duty calculator 
  • Port fees start at $250
  • Domestic delivery fees from the port to the FBAforward warehouse:
    • Sea Freight: $60 per pallet
    • Air Freight: $99 per pallet for the first 3 pallets + $25 per pallet above 3
    • Pallets can be estimated using our pallet calculator
  • Freight forwarding from FBAforward warehouse to Amazon fulfillment centers:
    • We use Amazon partnered carrier rates through your Seller Central account to give you the lowest rates possible. Amazon will charge you for freight forwarding directly.

To get an estimate of shipping, customs, port, and domestic delivery fees, please use our shipping estimator.

Customs Support Only

$199

This service is ideal for those who have already arranged shipping with their supplier or a freight forwarder, but still need help clearing customs into the US. Not sure if you need customs support? Ask your shipper if customs is included! 

customs_1

What’s Included

  • Arrangement and coordination of:
    • Customs clearance
    • Delivery of goods to FBAforward from port
    • Delivery to Amazon’s fulfillment centers
  • Dedicated account manager in the US
  • Email notifications throughout the process and live order tracking
  • Consolidated invoice with all additional fees (see below)

What’s Not Included

  • Customs brokerage fees
  • Customs duties
  • Port fees
  • Domestic delivery fees
  • Forwarding fees to Amazon’s fulfillment centers

For more details and estimation of fees, please see “Important Information.”

Importing goods into the United States is a complicated process, often involving time-sensitive deadlines with costly repercussions. Customs clearance is often overlooked when booking sea freight and air freight and a customs broker isn’t brought into the picture until it is too late. Don’t let this happen to you!

Our in-house customs expert works with you to ensure that every document is filed ahead of schedule. Your products will be cleared before even reaching the port so there are limited delays.

*Please book customs brokerage before your shipment departs to avoid costly customs fees. Customs Support does not include customs duty fees. To estimate customs duties, please us dutycalculator.com.

This support service fee is a fee to arrange your customs and delivery to FBAforward’s warehouse. It does not include the costs of customs brokerage, customs duties, port fees, domestic delivery fees from the port to our warehouse, or freight forwarding from our warehouse to fulfillment centers. These fees are paid on your behalf by FBAforward and passed onto you at cost, meaning that we do not mark up the fees. You will be provided with an invoice for these fees once your shipment has departed its location of origin.

Other fees to expect:

  • Customs brokerage fees start at $250
    • Additional fees may be applicable if an exam is conducted by the US Customs and Border Patrol (CBP)
  • Customs duties are dependent upon the classification and commercial value of your goods. Duties can be estimated using the duty calculator
  • Port fees start at $250
  • Domestic delivery fees from the port to the FBAforward warehouse:
    • Sea Freight: $60 per pallet
    • Air Freight: $99 per pallet for the first 3 pallets + $25 per pallet above 3
    • Pallets can be estimated using our pallet calculator
  • Freight forwarding from FBAforward warehouse to Amazon fulfillment centers:
    • We use Amazon partnered carrier rates through your Seller Central account to give you the lowest rates possible. Amazon will charge you for freight forwarding directly.

Next: Receiving & Forwarding

When we receive your goods, we complete an outer carton inspection to assure that your packages were not damaged in the shipping process. We document what we received and can forward your goods on to Amazon’s fulfillment centers with lightening speed.